Terms & Conditions

No Refund Policy

For India/International:

• Products purchased on sale or at discounted prices.
• Products purchased and returned/exchanged that are not defective.
• For exchanges and returns, we issue refunds in the form of store credit to our customers.
• Store credit is valid for a 3-months period from the date of issue.
• Non-refundable shipping fee and low order fee will be charged for any subsequent exchange requests or on orders placed using a credit note.
• CASH ON DELIVERY (COD) service is not available.
• Shipping fee, low order fee and gift services (if any) are non-refundable.
• Gift cards cannot be returned for their monetary value.

Sale or Discount Policy

For India:

• All discounted products are eligible for size exchanges at a chargeable return shipping fee (applicable only if the requested size is in stock).
• We are unable to accept returns on any discounted or sale merchandise.

For International:

• We are unable to accept returns or exchange on any discounted or sale merchandise.
• Applies to discounted or on sale products, or bought through an offer or promotional code.

Missing or Damage Policy

For India / International:

• A missing or damaged item claim must be raised within 2 days of receiving the parcel.
• We will need photographs of the item(s) and the delivery parcel it was received in.
• Our customer care team will investigate and offer an appropriate resolution.

Cancellation Policy

For India / International:

• We accept cancellations against full refund or store credit within 12 hours of placing your order.
• We are unable to accept any cancellation requests after 12 hours.